Privacy
How we handle your details
Short version: we use what you send us to answer your enquiry and quote for the work. We do not sell it, and we do not pass it to anyone for marketing.
Who we are
Warm Roof Conservatory Ltd, Unit 17 Broomhouse Industrial Estate, Edlington, Doncaster DN12 1EQ. We are the data controller for the information described on this page. You can reach us on 07551 689807 or at Info@warmroofconservatory.co.uk.
What the form collects
The enquiry form on this site asks for four things and one confirmation: your name, your phone number, your email address, your postcode, and a tick to say you are happy for us to contact you about your enquiry. The postcode is optional. Everything else is required, because without it we cannot call you back.
There is nothing else on this website that collects information about you. No account, no newsletter, no chat widget, no download form.
What happens to it
When you submit the form two things happen. The submission is saved on this website, and a copy is emailed to our own inbox at Info@warmroofconservatory.co.uk so somebody sees it. That is the whole journey.
We use it to ring you back, work out what you need, arrange a survey and send you a quote. If you phone or email instead, we hold whatever you tell us for the same purpose.
We do not sell your details, we do not share them for marketing, and we do not pass them to lead generation companies.
Cookies
This site sets no advertising cookies and runs no third party analytics or tracking scripts. It does set a small number of functional ones: a standard session cookie, and three set by the page builder that count how many pages have been viewed and how many sessions there have been. They are not tied to your name and they are not shared with anyone.
One external request is made when a page loads. The typeface is requested from Google Fonts, which means Google receives your IP address as part of serving the font file. Nothing else on the page is loaded from a third party.
How long we keep it
We keep enquiry details for as long as we need them to deal with your enquiry and any work that follows from it, and for as long afterwards as we are required to keep business records. If you enquired and decided not to go ahead, tell us and we will delete what we hold.
Your rights
Under UK data protection law you can ask us what we hold about you, ask us to correct it, ask us to delete it, ask us to restrict what we do with it, and object to us using it. Where we rely on your consent, you can withdraw that at any time.
Email Info@warmroofconservatory.co.uk or ring 07551 689807 and we will deal with it. If you are not happy with how we have handled it you can complain to the Information Commissioner's Office at ico.org.uk.